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|Do you ship to my country?|
|Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country.
International Shipping Now Available!
We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
If you have any questions, please feel free to contact Bongo through e-mail. They will be glad to assist you.
|What are my payment choices?|
|We currently accept Visa or Mastercard.
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
|When will my order ship and what are my shipping charges?|
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
# For Canada orders, shipping is $27.95 for all orders.
# Free ground shipping for orders that include a racket over $100 (Continental USA only). For shuttlecock only orders, minimum quantity of 20 is required to qualify for free shipping.
# Only $10.95 for orders less than $100 (Continental USA only). $24.95 flat for all orders to Hawaii, Alaska, Virgin Islands, Peurto Rico and PO Box addresses.
# We now offer expedited shipping, 2 Day Service and 3 Day Service within the continental United States.
# We ship ONLY to locations in the United States (incl. Hawaii, Alaska and APO addresses), Canada and Europe and some countries in Asia and Africa.
# Badminton Racket prices always include stringing and badminton racquet covers.
# All prices are in US dollars.
|What is the return policy?|
|Please see our Terms & Conditions for complete details regarding our return policy.|