Return to Help Index
Warranty Information
  Contact Information 
Mailing Address 
Badminton Warehouse 
2404 Gleneagles Drive
Naperville, IL 60565

Return Items To: 
Badminton Warehouse
Attn: Returns   
407 Marvins Way Buffalo Grove, IL 60089                    
Badminton Warehouse
Attn: Returns
2404 Gleneagles Drive, Naperville, IL 60565

Customers will be responsible for shipping charges on returned product. 

Phone: 800 650 0562 Email:
Direct Dial: 847 894 3210
Fax: 208 723 7199

New Racquets
  • All racquets must be in new condition showing no signs of use (plastic removed from handle, scrapes on the racket, etc.) to receive a full refund

Defective Racquets
  • All new racquets will subject to manufacturer's warranty against defects.
  • Defective replacements are at the sole discretion of the manufacturer.
  • Badminton Warehouse may replace the racquet immediately if we feel the manufacturer will determine the racquet is defective.
  • Racquets sent to the manufacturer for evaluation can take up to 6 weeks.
  • If your racquet is deemed defective, Badminton Warehouse will string your replacement racquet for free.
  • Racquets that have been abused, run over, damaged from heat, customized, etc. will not be replaced.
  • If purchased badminton racquet is no longer available, store credit will be given in the amount of the original purchase price.
  • If the manufacturer does not replace your badminton racquet, it will be returned to you along with an explanation from the manufacturer.
Strings, shoes, bags & other accessories.
The items in this category do not come with a manufacturers warranty.
Badminton Warehouse will take back items that are defective for upto 30 days after the invoice date.

  • Secure online credit card ordering.
  • We ship to several countries across the globe. If your specific country does not appear in the list, please send us an email. We will review and add it to our list of countries shipped.
  • For Canada orders, shipping is $24.95 for all orders.
  • Free ground shipping for orders that include a racket over $100 (Continental USA only). For shuttlecock only orders, minimum quantity of 20 is required to qualify for free shipping.
  • Only $10.95 for orders less than $100 (Continental USA only). $24.95 flat for all orders to Hawaii, Alaska, Virgin Islands, Peurto Rico and PO Box addresses.
  • We now offer expedited shipping, 2 Day Service and 3 Day Service within the continental United States.
  • We ship ONLY to locations in the United States (incl. Hawaii, Alaska and APO addresses), Canada and Europe and some countries in Asia and Africa.
  • Badminton Racket prices always include stringing and badminton racquet covers.
  • All prices are in US dollars.
  • We accept MasterCard & Visa. You can also user Discover and American Express using Google Checkout to place your order.