SPECIAL POLICY FOR SHOE RETURNS, EXCHANGES, AND REFUNDS
- A customer may try on shoes in a clean, indoor environment to determine fit and sizing and comfort.
- Tags have to be intact. Once the tag is removed the shoes will be considered used and hence cannot be returned.
- Only shoes in new condition (not worn) are eligible for return.
- The original shoe box must be returned without any tape, labels, or other items degrading, altering, or damaging it.
- Eligible returns and exchanges can be made within 30 days from the date of purchase. If 30 days have gone by since your purchase, we can’t offer you a refund or exchange.
- Restocking fee of 10% is applicable on all returns
TECHNICAL DETAILS
- MIZUNO WAVE®: The MIZUNO WAVE® plate disperses energy from impact to a broader area providing a stable platform and a superior cushioning.
- MIZUNO ENERZY (FOAM): Offering versatility in its application, while still maintaining softness and resilience. It will help enhance performance capabilities.
- U4icX Strobel Lasting Board: Ensures a comfortable underfoot feel.
- Foam Wave: A Wave of comfort made of 2 layers of foam. Top layer is U4icX and bottom layer Mizuno Enerzy
- POWNCE: An exceedingly lightweight mid sole material with excellent comfort and resilience properties.
- X10 Outsole: Durable carbon rubber that allows for longer wear.
- Weight: Approx 9 oz.
Where we ship
We ship within the United States, including U.S. territories and APO/FPO addresses, from Schaumburg, Illinois. We do not offer international shipping.
Handling before shipment
- Standard items: allow 1 business day (24 hours) for handling before shipment.
- Custom-strung rackets: allow 2 business days (48 hours) for handling before shipment.
- Orders placed after 2 p.m. Central Time on Friday usually ship Monday; custom stringing requires its full handling time. Holidays may affect dispatch.
Standard transit after shipment
- Continental U.S.: 3–4 business days.
- Alaska, Hawaii and U.S. territories: 5–7 business days.
Transit estimates are in addition to handling time and are not guaranteed. Contact us for APO/FPO delivery estimates. Expedited 2-day and 3-day services are available for eligible addresses; handling time still applies.
Where we ship
We ship within the United States, including U.S. territories and APO/FPO addresses, from Schaumburg, Illinois. We do not offer international shipping.
Handling before shipment
- Standard items: allow 1 business day (24 hours) for handling before shipment.
- Custom-strung rackets: allow 2 business days (48 hours) for handling before shipment.
- Orders placed after 2 p.m. Central Time on Friday usually ship Monday; custom stringing requires its full handling time. Holidays may affect dispatch.
Standard transit after shipment
- Continental U.S.: 3–4 business days.
- Alaska, Hawaii and U.S. territories: 5–7 business days.
Transit estimates are in addition to handling time and are not guaranteed. Contact us for APO/FPO delivery estimates. Expedited 2-day and 3-day services are available for eligible addresses; handling time still applies.

