Badminton Warehouse is an authorized vendor of all products sold on our website and we stand by the products we sell. We offer a special 30 day BW Warranty on badminton rackets. Please review the information below regarding product warranties.
- All racquets purchased as new come with a 30-day warranty against defect.
- Upon receiving your shipment, please inspect it carefully. If you find the product to be damaged or otherwise faulty, please return contact us for an RMA number. Returns without an RMA number will not accepted.
- Specify the RMA number on the outside of the box and return to either of the locations specified below.
- If deemed defective, a replacement will be issued immediately.
- Racquets that break due to clashing with other rackets during play or have chipped paint due to wear and tear cannot be replaced
- String breakage is a common occurrence that cannot be avoided and therefore cannot be guaranteed against.
- We at Badminton Warehouse strive for our customer's satisfaction. If any issue arises after the initial 30-day warranty period is over, we will contact the manufacturer on your behalf and try to get your racquet replaced.
Please call us at (844) 722-7838 or send us an email at firstname.lastname@example.org with any questions regarding product warranties.
Please send the return shipment to the address below:
407 Marvins Way
Buffalo Grove, IL 60089